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VIRTUAL WORKFLOW SOLUTIONS WEBSITE PRIVACY POLICY

Thank you for visiting this website located at  www.virtualworkflowsolutions.com, trusted by its digital viewers to provide safe, informational content. Below is the Virtual Workflow Solutions website privacy policy.

Terms:

  • “Site”:                         Internet web site www.virtualworkflowsolutions.com
  • “App”:                        Any app owned by Virtual Workflow Solutions that is meant for use on mobile communication devices including Smartphone’s and tablets
  • “Platforms”:                 Refers to the Site and App collectively
  • “Cookie”:                     Information transferred via a web site or app to a user’s device for record-keeping purposes
  • “web beacon”:             A one-pixel image which may be embedded in a web page or e-mail message that may be visible to the user, or may be  transparent
  • “linked sites”:                Links to internet websites  maintained by third parties
  • “third party platforms:    Internet sites maintained by third parties. Virtual Workflow Solutions does not control in any respect, or necessarily endorse, the information, content products, services, advertising or other materials that may be found on the linked site.

Virtual Workflow Solutions is trusted by its online digital viewers to provide safe, informational content and recognizes the importance of privacy concerns. This Privacy Policy has been implemented for our digital Platforms (“Platforms”), and by accessing and using this site (“site”), you agree to this policy on your own behalf. If you do not agree to this policy, please discontinue your access to and use of this site immediately.

Through our Platforms, Virtual Workflow Solutions aims to provide audio, video, down-loadable documentation and other ancillary material to its online audience. We may collect personal information through either a direct request to you, or potentially through anonymous information that may be automatically collected from your computer, phone or other communications device.

 PRIVACY POLICIES AND PROCEDURES

Personal Information:

i) Direct Request:

  • You are free to determine whether or not to engage in any activity on our Platforms or submit personal information that can be used to identify or contact you, whether online or offline. This may include your name, email address, phone number or other information.
  • If you are asked to submit personal information, we will explain in the sign-up or collection process how we will use it. For example, an email address may be required when you ask us to contact you or sign up for a webinar. This information will be used only as stated, other than in Special Circumstances which are described below.
  • Behavioral advertising is not utilized on our Platforms, meaning that you will not see any advertising that is targeted to you based on your combined activity on our Platforms and other sites and
  • Third parties contracted by Virtual Workflow Solutions to assist with the Platforms are required to follow this Privacy Policy.

ii) Anonymous Information: Virtual Workflow Solutions may use cookies and similar technologies like pixels and web beacons on our platforms to automatically collect anonymous information that is generated from your device, such as a computer’s Internet Protocol address, a mobile device identifier, operating system, or general locater such as a zip or postal  As a user moves from a web page or screen to another, a cookie (“cookie”) is used to verify that it is the same device. Cookies also keep track of user selections. Devices can be set to accept cookies, which can then be deleted, or devices can be set to not accept them. Be aware that if cookies that have been placed on your device by our platform are disabled, you may not be able to use certain services or features. A web beacon (“web beacon”) may also provide us with information about page usage or e-mail message acceptance. Some information is collected through third-party analytics tools.  Analytical information collected by Virtual Workflow Solutions as outlined above is used to better understand, monitor and improve the performance of our Platforms and support internal operations. Individual user information is not made publicly available.

Internal operations support includes:

  • Metrics monitoring (eg. total number of visitors/traffic at any given time);
  • Landing page analysis (eg. visitor site entrance, pages viewed, frequency)
  • Popularity of site activities and services;
  • User location (e.g., zip/postal code information);
  • Browser identification and adaptation
  • Technological diagnostics and repair

Special Circumstances

i) Law Enforcement and Safety: We may access, or organization preserve and share your information when we have a good-faith belief that it is necessary to:

(a) Respond to a legal request (like a search warrant, court order or subpoena) or otherwise to take action because we believe it is required or advisable under the law;

(b) Detect, prevent and address fraud and other illegal activity;

(c) Respond to your requests for customer service; or

(d) Limit our legal liability or to protect the rights, property, or personal safety of ourselves, any user of our Platforms, a third party or the general public including as part of investigations.

ii) Business Transfer: If we sell or transfer part, or all assets of Virtual Workflow Solutions to another organization your personal information, and any other information collected through our Platforms may be among the items included in the legal transfer. The buyer or transferee will be required to honor our commitments outlined in this Privacy Policy.

iii)     Security Notice: In the unlikely event that we believe a breach of security has compromised personal information that is in our possession or control, we may notify you, if deemed appropriate, as expeditiously as possible via the e-mail address you have provided. You consent to our use of e-mail as a means of such notification.

Service Providers

We contract third party service providers to facilitate the operations of our Platforms and on occasion, to manage the usage analytics information. These service providers are required to abide by the terms of this Privacy Policy, and as such may be given access to your information only as is deemed reasonably necessary, and if required to provide their contracted services.

Information Storage

Information collected through our Platforms may be stored and processed in Canada, the United States of America, or any other country in which we or our service providers maintain facilities. We or our service providers may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. By using a Platform owned by Virtual Workflow Solutions you consent to the transfer of this information to Canada or to any other country in which we or our service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy. If you are located in Britain, the European Union or other regions with laws governing data collection and use that may differ from Canadian law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

 Security of Your Information

At Virtual Workflow Solutions we strive to maintain the security of information, but cannot guarantee that information security measures are fail-safe or that our Platforms may not be accessed, disclosed, altered, or destroyed. We maintain technical and organizational procedures to keep information collected secure, including limiting the number of people who have physical access to our database servers and use of electronic security systems and password protections to guard against unauthorized access.

 Links From Our Platforms to Third Party Websites

As a convenience to our users, our Platforms may contain links (“linked sites”) to other websites or apps, including content offered by third parties whose privacy and data collection practices may differ from ours (“Third Party Platforms”). We are not responsible for the practices employed by any websites linked to or from our Platforms including their services, information or content. When you enter Third Party Platforms, you enter at your own risk and become subject to their terms of use and privacy policies rather than ours. Virtual Workflow Solutions does not accept any responsibility for your use of linked sites. You assume sole and complete responsibility for any losses or penalties incurred as a result of entering a third party platform.

Virtual Workflow Solutions reserves the right, at our sole discretion, to revise this Privacy Policy at any time. Upon annual review we periodically update and publish it on www.virtualworkflowsolutions.com for your perusal. We will not change how we handle previously collected information without providing notice and obtaining consent where necessary. You are responsible for regularly reviewing this Privacy Policy. Continued access to and use of www.virtualworkflowsolutions.com following any such changes or revisions means you accept its contents and will abide by its contents. As well you are encouraged to review our Terms of Use Agreement provided on this website.

Any rights not expressly granted in this Privacy Policy are reserved by Virtual Workflow Solutions. For questions or concerns, please contact admin@virtualworkflowsolutions.

Effective date: January 1, 2017